Update the device drivers to the latest version. Please note some devices such as video adapter are not availableģ. Click OKĥ) Please use the same method to disable other hardware such as: Modem, network card, CD-R drive. Perform a Device Clean boot to identify which driver causes the error.ġ) Click "Start", type "DEVMGMT.MSC" in the Search textbox and press Enter.Ģ) Expand "Sound, video and game controllers".ģ) Right click on your Sound Card, select "Properties"Ĥ) Click "Driver" tab, click Disable (Disable the selected device). Here I would like to propose the following suggestions:Ģ. Thanks for posting in Microsoft TechNet forums. *** ntoskrnl.exe - Address 0xfffff80002ccc600 base at 0xfffff80002c5c000 DateStamp Your computer, press F8 to select Advanced Startup Options, and then If you need to use safe mode to remove or disable components, restart Disable BIOS memory options such as caching or shadowing. If problems continue, disable or remove any newly installed hardware If this is a new installation, ask your hardware or software manufacturer If this screen appears again, followĬheck to make sure any new hardware or software is properly installed. If this is the first time you've seen this stop error screen, The problem seems to be caused by the following file: ntoskrnl.exe Here is the report from Blue Screen View if there is anythingĮlse needed, please let me know, thanks! A problem has been detected and Windows has been shut down to prevent damage The only time I notice the blue screen happening is when I switch to Firefox browser and click a link in the browser window, seems strange but that is when I notice it.
I don't use virus software, have all current and approved drivers,Īnd have no other issues. I've been running Windows 7 on my Dell Studio XPS 16 notebook since the day I got it and it has ran really well, with the exception of random blue screens all with the same address cause.